Web Users Crave Familiarity
The sad truth is, general Web users would love it if all our sites looked like Amazon.com.
They’d immediately be familiar with the interface, they would know how to find what they wanted, and they’d find it a breeze to check out and complete the purchase.
Or, if your site is crammed full of thousands of pages of content, make it look like Yahoo!. That’s what FindLaw.com has done.
